Support & FAQ

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Support & FAQ – TrustBot.fi

Support Center

Find answers to common questions or get help from our support team

Knowledge Base

Browse our comprehensive documentation and tutorials for all our services.

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Live Chat

Chat directly with our support team for immediate assistance.

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Submit a Ticket

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Frequently Asked Questions

Quick answers to common questions about our services

How long does it take to develop a custom Discord bot?

The development time for a custom Discord bot depends on the complexity of the features requested. Simple bots with basic functionality can be completed in 3-5 business days, while more complex bots with AI integration, custom databases, and multiple features typically take 2-3 weeks.

Do you provide ongoing support after delivery?

Yes, we offer different tiers of ongoing support. All our bots come with 30 days of free bug fix support. After that, you can choose from our monthly maintenance plans that include updates, feature additions, and priority support.

Can you help with deploying and hosting the bots?

Absolutely! We provide complete deployment services. We can host the bot on our secure servers or help you set up hosting on your preferred platform. We also offer documentation and training on how to manage your bot.

What programming languages do you use for bot development?

We primarily use JavaScript (Node.js) and Python for bot development, as these languages have excellent libraries and frameworks for bot creation. For AI components, we may use Python with TensorFlow or other machine learning libraries depending on the project requirements.

Do you offer custom FiveM scripts for roleplay servers?

Yes, we specialize in creating custom FiveM scripts for roleplay servers. We can develop anything from basic job systems to complex economy systems, custom vehicles, and unique gameplay features tailored to your server’s theme.

How does the revision process work?

We include 2 rounds of revisions in all our packages. After the initial delivery, you have 14 days to request changes or adjustments. We believe in perfecting your product until it meets your exact expectations.

Still Need Help?

Reach out to our support team through any of these channels

Email Support

Get help via email with detailed responses

support@trustbot.fi

Discord Server

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Response Time

We typically respond to all inquiries within 24 hours

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